Privacy Policy | V-Pulse

V-Pulse (“V-Pulse”, the “Platform”or “We”) respects and protects your privacy. When you use products or services offered by V-Pulse, we collect, store, use and make available your personal information in accordance with the V-Pulse Privacy Policy (“Policy”). This Policy also explains how we provide you with access to, update, manage and protect your information and services.

Please be sure to read and understand the entire contents of this policy. Once you start using the products or services provided by V-Pulse, it means that you have fully understood and agreed to this policy, and it also means that you agree to us collecting, using, transferring, disclosing and storing your relevant information in accordance with this privacy policy. If you do not agree to the terms of this policy, you should stop using the relevant services.

This Privacy Policy applies to all products and services offered by V-Pulse, including but not limited to the V-Pulse website with domain names v-pulse.com, www.v-pulse.com, app.v-pulse.com, and the API/SDK offered by V-Pulse.

Summarize

This Privacy Policy will help you understand the following:

How we collect and use your personal information;
How we provide, transfer and disclose your personal information;
How we store and protect your personal information;
How we use cookies or related technologies;
The management of your personal information;
The protection of minors’ information;
Changes and amendments to this policy;
Contact us.

Table of Contents

1. Collection and use of your personal information

1.1

Collection and use of your personal information

1.1.1

During your registration and login process, we need the information you provide, such as email address and cell phone number, to help you become our member or verify your identity;

1.1.2

The information you provide when you use the Platform Services to upload, publish, store, forensically verify, transact and other operations, including but not limited to file information, payment information, contact information and so on;

1.1.3

In the course of your use of the Platform Services, we may obtain information such as your device information, IP address, log information and other information;

1.1.4

When you contact the Platform, we will collect records of communications between you and the Platform, including but not limited to the content of messages, call logs, contact information and the identity of the contact person;

1.1.5

According to relevant laws and regulations and national standards, we may collect and use your personal information without your consent in the following cases in accordance with the law:

Directly related to national security, national defense security;
Directly related to public safety, public health, and significant public interest;
Directly related to crime investigation, prosecution, trial or law enforcement behavior;
For the purpose of safeguarding your or other individuals’ lives, property and other important legal rights and interests, but it is difficult to obtain my consent;
The collected personal information is disclosed to the public by yourself;
Personal information is collected from legitimate publicly disclosed information, such as legitimate news reports, government information disclosure and other channels;
Necessary for the conclusion and fulfillment of a contract at your request;
Necessary for maintaining the safe and stable operation of the services provided, for example: to discover and dispose of product or service failures;
Other cases stipulated by law.

1.2

Use of your personal information

1.2.1

In order to ensure the normal operation of the platform services, we may use information such as your hardware model, operating system version number, network device hardware address (MAC), IP address, network access mode and type, and log information;

1.2.2

In order to provide the Platform Services to you, we may send you information, notices or business communications with you, including, but not limited to, CAPTCHAs necessary to ensure completion of the Services, push notifications necessary to use the Services;

1.2.3

The information collected is de-identified and used for big data analytics, which is used to understand how users use our services or to inform the public about general usage trends of our services;

1.2.4

In order to improve the security of your use of the platform services, to ensure the safety of the operating environment and identify account abnormalities, and to protect you or other users or the public from infringement of personal and property safety, we may use your personal information, and integrate device information, relevant network logs and other information to determine the risk of your account and transactions, authentication, detection and prevention of security incidents, and to take the necessary records, audits, analysis, and disposal measures according to law. We may use your personal information to determine the risk of your account and transaction, authentication, detection and prevention of security events, and take the necessary recording, auditing, analyzing and disposal measures according to the law;

1.2.5

If we use the information for purposes other than those set forth in this policy, or if we use the information collected for a specific purpose for another purpose, we will ask for your consent in advance.

2. Targeted provision, transfer, and public disclosure of personal information

2.1

We will not provide your information to any company, organization or individual without your consent, except in the following circumstances:

2.1.1

Where you have expressly consented or authorized, or where the personal information provided is de-identified and processed and the third party is unable to re-identify the natural person subject of such information;

2.1.2

To business partners for the purpose of realizing specific functions, including, but not limited to, monitoring service providers, electronic authentication service providers, notary publics, and so on;

2.1.3

Provided in accordance with the provisions of laws and regulations, the need to settle litigation disputes, or at the request of administrative or judicial organs in accordance with the law;

2.1.4

To the extent permitted by law or regulation, it is necessary to provide your personal information to protect V-Pulse or other V-Pulse users or the public from harm to their interests, property or safety;

2.1.5

Information collected through certain services on the Platform is used for our other services, subject to compliance with relevant laws and regulations;

2.1.6

Other cases stipulated by laws and regulations.

2.2

V-Pulse will not transfer your personal information to any unaffiliated third party; except in the following circumstances:

2.2.1

Where you have expressly consented or authorized, or where the personal information transferred is de-identified and processed and the third party is unable to re-identify the natural person subject of such information;

2.2.2

In the event of a merger, acquisition, transfer of assets, bankruptcy liquidation or other similar circumstances of V-Pulse’s operating companies;

2.2.3

Other cases stipulated by laws and regulations.

3. Storage and Protection of Personal Information

3.1

V-Pulse stores your personal information only for as long as necessary to provide the service and for as long as required by law and regulation;

3.2

When your account is cancelled or the platform service is discontinued, the platform will stop collecting your personal information and delete or anonymize your personal information stored on the platform; however, we may still need to store the information you provide or generate during the use of the service for a period of time as required by the regulatory requirements, and the authorized authorities will still have the right to make inquiries in accordance with the law for such period of time as required by the law.

3.3

Personal information covered by this policy is stored in the Republic of Singapore, except in the following circumstances:

3.3.1

Where expressly provided for in laws and regulations;

3.3.2

of obtaining your authorization;

3.3.3

You conduct cross-border transactions, international copyright protection and other personal initiative behaviors through the platform. If cross-border business is involved and we need to transmit the relevant personal information collected within the territory to the overseas organization, we will implement the provisions in accordance with laws and regulations and relevant regulatory authorities, and require the overseas organization to maintain the confidentiality of your personal information obtained by signing agreements, on-site verification and other effective measures.

3.4

We will use the following means to protect your information:

3.4.1

V-Pulse uses industry standard security measures to protect your personal information from unauthorized access, public disclosure, use, modification, damage or loss.

3.4.2

In the event of personal information leakage and other information security incidents, the platform will immediately activate the emergency response mechanism, and inform you of the basic situation of the security incident, the possible impact, and the measures we have taken or will take in accordance with the requirements of laws and regulations. We will inform you of the relevant situation of the incident by way of notification or announcement. At the same time, we will also report the disposition of personal information security incidents to the regulatory authorities in accordance with the requirements of laws and regulations.

3.5

It is important that you keep your account login and other elements of your identity safe. When you use the Services, we will identify you by your account login name and other elements of your identity. If you disclose such information, you may suffer losses and legal consequences that may be unfavorable to you. If you discover that your account login name and/or other elements of your identity may be or have been compromised, please contact us immediately so that we can take prompt action to avoid or minimize the loss.

4. Cookies or related technologies

4.1

In order to make your visit easier, when you visit our website or use the services, we may recognize you by small data files that may save you from having to repeatedly enter your registration information or help determine the security status of your account. These data files may be cookies, flash cookies, other local storage provided by your browser or associated applications (“cookies”). Please understand that some services are only available through the use of cookies.

3.2

If your browser or browser add-on allows it, you can modify your acceptance of cookies or reject them, and the ‘Help’ section of most browser toolbars will tell you how to prevent your browser from accepting new cookies, how to have your browser notify you when you receive a new cookie, or how to disable cookies altogether. In addition, you can turn off or delete cookies by changing the settings of an add-on program for your browser or by visiting the provider’s web page, but this may in some cases affect your ability to safely visit our website and use the services.

5. Management of Personal Information

5.1

V-Pulse allows you to view and edit personal information in your account, change your password, add security information, or close your account.

5.2

When you find an error in the personal information collected or stored, you can correct, update or delete it according to your actual situation.

5.3

In the following cases, you may make a request to us to delete all of your personal information:

5.3.1

We process your personal information in violation of legal and regulatory requirements;

5.3.2

We process your personal information in breach of our agreement with you;

5.3.3

You no longer use our products or services;

5.3.4

We are no longer available to you.

6. Protection of minors’ information

6.1

We expect parents or guardians to guide minors to use the services. We will protect the confidentiality and security of minors’ personal information in accordance with relevant national laws and regulations.

6.2

If you are a minor, we suggest that you ask your parents or guardians to read this Privacy Policy carefully and use our services or provide information to us with the consent of your parents or guardians. We will only use, provide, transfer or disclose the personal information of minors collected through the use of our products and services with the consent of their parents or guardians as permitted by law or regulation, with the express consent of their parents or guardians, or as necessary to protect the rights and interests of the minors. If your guardian does not consent to your use of the services or provision of information in accordance with this Privacy Policy, please terminate your use of the services immediately and notify us promptly so that we can take appropriate measures.

7. Changes and revisions to this policy

7.1

We periodically review the adequacy of this Privacy Policy and reserve the right to amend and change it at any time. We will notify you of any changes to this policy by posting a notice or other appropriate means to alert you to the updated content.

8. Contact Us

If you need further clarification or explanation from the service provider regarding the terms of this Privacy Policy, or if there are complaints or reports related to the security of personal information, you can send an email to V-Pulse.contact@v-pulse.com